Policies

Deseret Biologicals Policies

Purchasing Policy

No Deseret Biologicals product should be purchased without an evaluation/consultation from a qualified healthcare professional. All purchases are subject to review and approval by your healthcare practitioner.

Return Policy

DesBio PAO upholds rigorous standards of quality, safety, and efficacy within our product lines as a result we do not resell returned product. DesBio PAO is unable to accept returns. If you believe that your product is faulty or damaged, please contact us within 7 days of receiving your shipment. We are able to offer a replacement or product credit for the item. If you feel the product you received is damaged or faulty, please email us at [email protected] describing your concern. Please include product name, lot number, and your DesBio Provider.

Product Complaints

If you have complaints regarding your product or are experiencing symptoms, please contact your provider directly. If symptoms are severe or life-threatening, please seek immediate medical attention.

Shipping Policy

All orders are generally shipped within 24 hours Monday-Friday 8am – 4pm MST. DesBio PAO does not guarantee shipping and delivery times.

*Note: The day the package leaves our facility does not count as a shipping day nor do Saturday or Sunday.

Domestic Rates

Ground: $9.95 (Free for orders over $150.00)
Third Business Day: $20.00
Second Business Day: $30.00

International Rates

USPS Priority Mail International: Shipping based on weight and destination, cost of shipping will be emailed to customer prior to fulfilling order.
UPS will not ship to P.O. Boxes. Please choose USPS if you would like to ship to your P.O. Box.

Privacy Policy

Please view our full privacy policy here.